Privacy Policy
Privacy Policy for AboutWood
Introduction
Welcome to AboutWood, a premier South African furniture manufacturer, crafting handmade pieces from responsibly sourced solid wood. We value your privacy and are committed to protecting your personal information in compliance with the Protection of Personal Information Act (POPIA). This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website and make purchases online.
Information We Collect
Personal Information
When you visit our website or make a purchase, we may collect personal information that you provide to us, including but not limited to:
- Name
- Contact details (email address, phone number)
- Shipping and billing addresses
- Payment information
- Account login credentials (if you create an account)
- Usage Data
We also collect non-personal information about your interaction with our website, including:
- IP address
- Browser type and version
- Pages visited and time spent on each page
- Referring website addresses
- Date and time of your visit
- How We Use Your Information
We use the collected information for the following purposes:
- To process and fulfill your orders
- To communicate with you about your orders and inquiries
- To improve our website and customer service
- To send you promotional offers, newsletters, and updates (you can opt-out at any time)
- To comply with legal obligations and protect our rights
Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Service providers and partners who assist us in operating our website, conducting our business, and servicing you, provided they agree to keep this information confidential
- Law enforcement agencies, regulatory authorities, or other third parties if required by law or necessary to protect our rights and safety.
Data Security
We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, secure socket layer (SSL) technology, and access controls.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request the correction of inaccurate or outdated information
- Request the deletion of your personal information (subject to legal and contractual restrictions)
- Object to the processing of your personal information
- Withdraw consent where processing is based on consent
- To exercise any of these rights, please contact us using the information provided below.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us remember your preferences and understand how you use our site. You can adjust your browser settings to refuse cookies, but this may affect your ability to use certain features of our website.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by posting the new policy on our website and updating the effective date at the top of this page.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
AboutWood
Email: warren@aboutwood.co.za
Phone: +27791717835
Address: Unit 3, 484 Boundary Road, North Riding, Johannesburg
By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms and conditions.